Privacy Policy
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, phone number and email address.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email & SMS Marketing: When you visit our site, we may ask for your email address or phone number to send updates about our store, new products, promotions, and abandoned cart reminders. We will only send such communications if you have expressly agreed during your visit to our store or through other relevant communications. You can opt-out at any time using the unsubscribe link or by replying STOP to SMS messages.
To enhance our offering, we have implemented Google Analytics and the Facebook Pixel. These tools allow us to track visitors' purchasing behavior and provide us with essential data to offer tailored content and advertising. In addition, we use cookies to analyze our traffic and personalize advertisements based on your interests. Information collected during your visit may be shared with social media, advertising, and analytics partners.
Google Analytics
This tool is used to analyze our customers' browsing patterns and allows us to obtain insights such as:
- Volume of traffic to our website (number of visitors, page views, etc.)
- Statistics relating to the sections visited and navigation paths taken
For more details on Google Analytics, visit Google’s Privacy Policy. You can opt out through Google Ads Settings or install the Google Analytics Opt-out Browser Add-on.
Facebook Pixel
This tool helps us analyze customer browsing behavior and target relevant advertisements.
Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and use that information for targeted advertising.
To opt out, visit Facebook Ad Settings or www.youronlinechoices.eu for more information.
ARTICLE 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for secondary reasons, such as marketing, we will ask you directly for your expressed consent or provide an opportunity to opt out.
How can I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at support@veraspine.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY & THIRD-PARTY SERVICES
Our store is hosted on Shopify Inc., which provides us with an e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify encrypts and protects your data in compliance with PCI-DSS standards.
For payment processing, we use Shopify Payments.
For more details, visit Shopify’s Privacy Policy.
ARTICLE 5 – THIRD-PARTY SERVICES
Certain third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform services for us.
Some third parties, such as payment gateways, have their own privacy policies regarding how they handle personal data. We recommend reading their policies for further understanding.
If you leave our website or interact with third-party services, you are no longer governed by this Privacy Policy.
ARTICLE 6 – SECURITY
To protect your personal information, we take precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with credit card information, it is encrypted using SSL technology and stored with AES-256 encryption.
ARTICLE 7 – COOKIES
Here are the types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Session Cookies | Keep track of browsing behavior and shopping cart |
| Analytics Cookies | Measure site traffic and engagement |
| Advertising Cookies | Show relevant ads based on interests |
You can manage or disable cookies in your browser settings. Blocking cookies may affect the functionality of our website.
ARTICLE 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
ARTICLE 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting.
If our store is acquired or merged with another company, your information may be transferred to new owners to continue selling products to you.
QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer at support@veraspine.com.